Shipping Policy
Last updated: December 13, 2025
At Obdarowani, we make every effort to provide our customers with a safe and transparent shopping experience. We offer free shipping on all orders, regardless of order value.
This shipping policy applies to orders delivered to the following countries:
Poland
Belgium
Denmark
France
Italy
Netherlands
Norway
Spain
Sweden
United Kingdom
Australia
Canada
United States
Delivery Area
We fulfill orders to selected countries in Europe and Australia. All orders are processed and shipped with the same service standards and delivery times.
Processing and Delivery Time
- Order cutoff time: 5:00 PM (CEST). Orders placed after this time will be processed the next business day, which may extend the delivery time by one day.
- Order processing time: 1–2 business days (Monday–Friday). After preparation, the order will be handed over to the courier company.
- Transit time: 6–8 business days (Monday–Friday).
- Estimated total delivery time: 7–10 business days.
Carriers
Depending on the delivery country, we cooperate with local and international courier companies.
- Poland – InPost
- Belgium – bpost
- Denmark – PostNord
- France – La Poste
- Italy – Poste Italiane
- Netherlands – PostNL
- Norway – Posten Norge
- Spain – Correos
- Sweden – PostNord
- United Kingdom – Royal Mail
- Australia – Australia Post
Shipping Costs
Free shipping: All orders shipped to the supported countries are eligible for free shipping — with no minimum order value.
Delivery Issues
If you experience delivery issues such as delays or lost packages, please contact our customer service team as soon as possible. We will do our best to help resolve the issue and ensure your order arrives safely.
Order Tracking
After your order is shipped, you will receive an email with a tracking number. You can track your package at: Order Tracking.
Have Questions?
Visit our FAQ page or contact our customer service department.
Contact Information
Store name: Obdarowani
Address: 2/290 Boundary St, Spring Hill QLD 4000, Australia
Email: kontakt@obdarowani.com
Phone: +48 732 081 422
Contact: Contact Page
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CEST)
We usually respond to emails within 1–2 business days.